This page provides official communication methods for users, platform reviewers, and business partners.
General Support
Support Contact: Salina Coria
Email: SalinaMekitarian757@gmail.com
Support Hours: Monday to Friday, 9:00 AM - 6:00 PM (US Eastern Time)
Registered Office
SUNNY DAY INTERACTIVE INC.
8 The Green STE B
Dover, DE 19901
United States
Inquiry Categories
- Account and gameplay assistance.
- Privacy requests (access, correction, deletion).
- Terms and legal notice questions.
- Platform policy and compliance communication.
- Business cooperation and partnership requests.
Response Timeline
We typically respond to standard support requests within 1-3 business days. Privacy and compliance requests are usually processed within 30 days, depending on applicable law and request complexity.
For faster handling, include your TikTok account ID, game name (Fairy Burst), issue summary, and relevant screenshots when contacting support.